Privacy Policy

IoT Stadium, its affiliates, and its subsidiaries (“we,” “us,” “our,” and “IoT Stadium”) are committed to protecting your privacy. This Privacy Policy (“Policy”) describes our practices in connection with information privacy on Personal Data we process through your individual use of our services, products, and related Applications (“App”) (collectively, the “Products”).

Before you use our Products, please carefully read this Policy and understand our purposes and practices for collecting and processing your Personal Data, including how we use, store, share, and transfer Personal Data. This Policy also provides ways to execute your access rights and update, delete, or protect your Personal Data.

When you accept this Policy when you register with your Personal Data, or if you start to use our Products and do not expressly object to the contents of this Policy, we will consider that you fully understand and agree with this Policy.

You are not obliged to provide us with your Personal Data (as defined below). However, we may be unable to provide you with certain products and /or Services if you decline to provide such data.

Definitions

In this Policy, Personal Data means information generated, collected, recorded, and/or stored, electronically or otherwise, that can be used to identify an individual or reflect the activity of an individual, either from that information alone or from that information and other information we have access to about that individual.

• Personal Sensitive Data includes personal biometric information, communication records and contents, health information, transaction information, and precise location information. When we collect Personal Sensitive Data from you, we will generate an explicit notification for your consent before we collect personal sensitive data about you.
• Devices refer to computing devices produced or manufactured by hardware manufacturers. They have a human-machine interface, transmit data, and connect wirelessly to a network.

What Personal Data Do We Collect

We will ask you to provide the Personal Data required to provide the Products. If you do not provide your Personal Data, we may not be able to provide the Products.

1. Information You Voluntarily Provide Us

• Account or Profile Data: When you register an account with us, we may collect your name and contact details, such as your email address, phone number, username, and login credentials. During your interaction with our Products, we may collect your nickname, profile picture, country code, language preference, or time zone information into your account. Suppose you authorize login to the Products with a third-party account. In that case, we will obtain your account information (such as portrait, nickname, region, gender, etc.) from a third party, which may be bound with your IoT Stadium account for quick login. We will ensure compliance with applicable data protection laws and regulations and agreements, policies, or documentation agreed upon with third parties regarding sharing personal information when processing your Personal Data.
• Feedback: When using feedback and suggestion features in our Products, we will collect your email address, mobile phone number, and feedback content to address your problems and solve device failures promptly.
• Information based on additional functions: To offer you Services with optimized user experiences, we may collect and use certain information if you consent to use additional functions in the App. Please note that you may continue using the basic App Services and connected Devices if you do not provide such information. Still, certain features based on these additional functions may not be available. These extra functions may include:
  1. Additional functions based on location information:
     When you enable the location-based functions through permission settings on your mobile device, we will collect and process your location information to allow these functions, such as pairing with your Devices. Also, we may collect information about your:
     • Real-time and precise location, for instance, when you choose to use the automation scenarios for controlling your Device or
     • Nonprecise geolocation when you use certain Devices or Services. Based on your consent, when you enable the geo-fence feature, your location information will be generated and shared with Google Maps services. Please note that Google has corresponding data protection measures; refer to Google Data Protection Terms for more details. You may disable the collection and use of your location information by managing the device-level settings, upon which we will cease to collect and use your location information.
  2. Additional services based on camera:
     You may use the camera to scan the code by turning on the camera permission to pair it with a Device, take video, etc. Please be aware that even if you have agreed to enable the camera permission, we will only obtain information when you actively use the camera for scanning codes, video recording, etc.
  3. Additional services for accessing and uploading pictures/videos based on photo albums (picture library/video library):
     After turning on the photo album permission, you can use this function to upload your photos/pictures/videos, to realize functions such as changing the avatar, reporting device usage problems by providing photo proofs, etc. When you use the photos and other functions, we will not recognize this information, but when you report a device usage problem, we may use the images/pictures you upload to locate your problem.
  4. Additional services related to microphone-based service:
     After turning on the microphone permission, you can use the microphone to send voice information, such as shooting videos, waking up the voice assistant, etc. We will collect your voice information for these functions to recognize your command. Please be aware that even if you have agreed to enable the microphone permission, we will only obtain voice information through the microphone when you voluntarily activate the microphone in the App.
  5. Additional services based on storage permissions:
     The purpose is to ensure the stable operation of the App by utilizing the storage permission. After you give or indicate permission to read/write your mobile device’s storage, we will access pictures, files, crash log information, and other necessary information from your mobile device’s storage to provide you with functions, such as information publications or record the crash log information locally.

Please note that if you turn on any permission, you authorize us to collect and use relevant personal information to provide you with corresponding Services. Once you turn off any permission, we will consider it a cancellation of the authorization. We will no longer collect Personal Data based on the corresponding permissions, and the related functions may be terminated. However, your decision to turn off the permission will not affect previous collection and use of information based on your authorization.

2. Information We Collect Automatically

• Device Information: When you interact with our Product, we automatically collect device information, such as the MAC address of your devices, IP address, wireless connection information, operating system type, and version of mobile hardware serial number (a unique mobile identifier, which is a string representing the device manufacturer coded in the mobile device), Android ID, application version number, push notification identifier, log files, and mobile network information.
• Usage Data: When you interact with our Sites and Services, we automatically collect usage data relating to visits, clicks, downloads, messages sent/received, and other usage of our Sites and Services.
• Log Information: The system and exception log may be uploaded when you use our app.

Please note that Device Information or Log Information alone cannot identify a specific individual. However, if this non-personal information, combined with other information, may be used to identify a specific individual, it will be treated as Personal Data. Unless we have obtained your consent or unless otherwise provided by data protection laws and regulations, we will anonymize and desensitize such non-personal information.

3. Devices Related Information

When you connect your Devices with our Products, we may collect basic information about your Devices such as device name, device ID, online status, activation time, firmware version, and upgrade information.

Purposes and Legal Basis for Processing Personal Data

The purposes for which we may process information about you are as follows:

• Provide You Services: We process your account and profile data, device information, usage data, location information, and Device related information to provide you with the Products and Services you requested. The legal basis for this processing is to perform our contract with you according to our Terms of Use.
• Improve Our Services: We process your device information, usage data, location information, and Device related information to ensure the functions and safety of our Products, to develop and improve our Products and Services, to analyze the efficiency of our operations, and to prevent and trace fraudulent or inappropriate usage. The legal basis for this processing is to perform our contract with you according to our Terms of Use.
• Non-marketing Communication: We process your Personal Data to send you important information regarding the Services, changes to our terms, conditions, policies, and/or other administrative information. Because this information may be necessary, you may not opt out of receiving such communications. The legal basis for this processing is to perform our contract with you according to our Terms of Use.
• Personalization: We may process your account and profile data, usage data, and device information to personalize product design and provide you with tailored services. The legal basis for this processing is your consent.
• Legal Compliance: We may process your Personal Data as we believe to be necessary or appropriate, including but not limited to:
  • comply with applicable laws and regulations;
  • comply with legal process;
  • respond to requests from public and government authorities
  • enforce our terms and conditions;
  • protect our operations, business, and systems;
  • protect our rights, privacy, safety, or property, and/or that of other users, including you;
  • allow us to pursue available remedies or limit the damages we may sustain.

Suppose there is any change in the purposes for processing your Personal Data. In that case, we will inform such change you via email and/or a prominent notice on our website of such changes of purposes and choices you may have regarding your Personal Data.

Who do We Share Personal Data with?

At IoT Stadium, we do not share your Personal Data in any way.

Withdrawal of Consent

We will exercise your privacy right to withdraw consent through the following approaches. However, when you withdraw your consent or authorization, we may not continue providing you with the Products or Services.

1. For privacy permissions acquired through device system settings, your consent can be withdrawn by changing device permissions, including location, camera, photo album (picture library/video library), microphone, Bluetooth settings, notifications, and other related functions;
2. You may opt-out the non-marketing communication through Settings;
3. You may opt out of the data analysis features through Settings;
4. You may opt out of the Personalization feature through Settings;
5. Unbind the Device through the app, and the information related to the Device will not be collected;

Security Measures

We use commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your Personal Data. IoT Stadium provides various security strategies to ensure the data security of users and devices effectively.

• As for device access, IoT Stadium proprietary algorithms are employed to ensure data isolation, access authentication, and authorization.
• As for data communication, communication using security algorithms and transmission encryption protocols and commercial-level information encryption transmission based on dynamic keys are supported.
• As for data processing, strict data filtering, validation, and complete data audit are applied.
• As for data storage, all users' confidential information will be safely encrypted for storage.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), you could immediately notify us of the problem by emailing info@iotstadium.com.

Data Retention

We process your Personal Data for the minimum period necessary for the purposes set out in this Policy unless there is a specific legal requirement for us to keep the data for a more extended retention period. We determine the appropriate retention period based on the amount, nature, and sensitivity of your Personal Data, and after the retention period ends, we will destroy your Personal Data. When we cannot do so for technical reasons, we will ensure that appropriate measures are implemented to prevent further such use of your Personal Data.

Children's Privacy

Protecting the privacy of young children is especially important to us. The Services are not directed to individuals under the age of thirteen (13), and we request that these individuals not provide us with any Personal Data. We do not knowingly collect Personal Data from anyone under the age of thirteen (13) unless we first obtain permission from that child’s parent or legal guardian. Suppose we become aware that we have collected Personal Data from anyone under the age of thirteen (13) without permission from that child’s parent or legal guardian. In that case, we will take steps to remove that information.

Change to this Policy

We may update this Policy at least annually to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by utilizing a notice in the mobile applications prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions about our practices or this Policy, please contact us at info@iotstadium.com.